FREE SHIPPING ON ORDERS FROM $150
HELP / FAQS
If you have a question, please consult our list of frequently asked questions before reaching out for assistance.
Orders
How do I return my order?
All orders can be returned within 30 days.
Can I still change my order?
How can I track my order?
If you would like to return your order, please fill out the return form that came with the package. Make sure to include all the information requested on the form, such as the order number and the reason for the return. Once the form is complete, carefully seal the package and attach the shipping label that was also included with the package. Place the package in an appropriate shipping box and be sure to take the package to the post office or a courier service as soon as possible. If you have any questions about the return process, please contact our customer service team for assistance. We hope that you are completely satisfied with your purchase, but if you are not, we are here to help.
Once we have received the order return, the refund will be processed within 14 business days.
If you want to change your order, please send us an email to hello@sahara.com. We will see what is still possible.
As soon as your order is shipped we will send you a track & trace code by mail. This way you can track your order.
Keep in mind that it can take up to 48 hours before the track & trace is available. Can't track your package after 48h? Please send us an email to hello@sahara.com and we will contact the shipping company.
Shipping & Delivery
Are there any shipping costs?
All orders can be returned within 30 days.
Can I still change my order?
How can I track my order?
For orders under $100 a shipping cost of $9,95 is charged.
All orders over $100 will be delivered for free.
Once we have received the order return, the refund will be processed within 14 business days.
If you want to change your order, please send us an email to hello@sahara.com. We will see what is still possible.
As soon as your order is shipped we will send you a track & trace code by mail. This way you can track your order.
Keep in mind that it can take up to 48 hours before the track & trace is available. Can't track your package after 48h? Please send us an email to hello@sahara.com and we will contact the shipping company.
Returns & Exchanges
How do I return my order?
All orders can be returned within 30 days.
Can I still change my order?
How can I track my order?
If you would like to return your order, please fill out the return form that came with the package. Make sure to include all the information requested on the form, such as the order number and the reason for the return. Once the form is complete, carefully seal the package and attach the shipping label that was also included with the package. Place the package in an appropriate shipping box and be sure to take the package to the post office or a courier service as soon as possible. If you have any questions about the return process, please contact our customer service team for assistance. We hope that you are completely satisfied with your purchase, but if you are not, we are here to help.
Once we have received the order return, the refund will be processed within 14 business days.
If you want to change your order, please send us an email to hello@sahara.com. We will see what is still possible.
As soon as your order is shipped we will send you a track & trace code by mail. This way you can track your order.
Keep in mind that it can take up to 48 hours before the track & trace is available. Can't track your package after 48h? Please send us an email to hello@sahara.com and we will contact the shipping company.
Size & Fit
How do I find the right size?
Do your bikinis run true to size?
Can I choose different sizes for bikini tops and bottoms?
What if I’m between two sizes?
Check our Size Guide to find the best size based on your measurements. If you are between two sizes, we usually recommend sizing up for a more comfortable fit.
Most of our styles fit true to size, but the fit can vary slightly depending on the design and level of coverage. Check the product description for any specific fit recommendations.
Yes. Bikini tops and bottoms are sold separately, so you can choose the size that fits you best for each piece.
If you’re between sizes, consider the fit you prefer. Choose the smaller size for a more fitted look or the larger size for a little more comfort and coverage.
Gift Cards
How can I purchase a gift card?
How will I receive my gift card?
How do I use my gift card?
Do gift cards expire?
You can purchase a digital gift card directly through our website. Simply choose the amount you’d like and complete your order as usual.
Gift cards are delivered digitally by email. The email will include a unique gift card code that can be used at checkout.
Enter your gift card code at checkout in the gift card or discount field. The available balance will automatically be applied to your order.
Our gift cards do not expire unless otherwise stated. You can use the remaining balance across multiple orders until the full amount has been spent.
Sustainability & Materials
What materials are your swimwear made from?
Do you use recycled materials?
How can I make my swimwear last longer?
How are your products packaged?
Our swimwear is made from carefully selected, high-quality fabrics designed to feel comfortable, supportive and durable. You can find the exact material composition on each product page.
Selected styles may be made with recycled or more responsibly sourced materials. We always mention this in the product description when applicable.
Rinse your swimwear with cold water after swimming and wash it gently by hand. Avoid bleach, tumble drying and ironing, and let your swimwear dry naturally away from direct sunlight.
We aim to keep our packaging simple and reduce unnecessary materials wherever possible. Packaging may vary depending on the product and delivery destination.